Customer Service Representative - State Farm Agent Team Member
Full Time • Hackensack - NJ
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.
I’m a graduate of William Paterson University in New Jersey, and I bring that a driven, goal-oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential.
I offer two weeks of paid vacation, five sick days, a 401k plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed.
I’m looking for individuals who are self-motivated, relentless in achieving their goals, and passionate about helping others. If you’re someone who doesn’t stop until the job is done, you’ll fit right in with our high-performing team.
ROLE DESCRIPTION:
I opened my first State Farm agency in 2013 and now operate two offices with a strong team of nine professionals. I started my career as a State Farm team member — it was the first job where I truly felt I was making a difference. Once I found success helping customers protect what matters most, I knew agency ownership was the right path for me.
I’m a graduate of William Paterson University in New Jersey, and I bring that a driven, goal-oriented mindset into how I lead my team today. We work hard, stay motivated, and push each other to reach our highest potential.
I offer two weeks of paid vacation, five sick days, a 401k plan, health benefits, and reimbursement for licensing costs. My goal is to provide a supportive environment where each team member has the tools and encouragement to succeed.
I’m looking for individuals who are self-motivated, relentless in achieving their goals, and passionate about helping others. If you’re someone who doesn’t stop until the job is done, you’ll fit right in with our high-performing team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Omar Juarbe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Omar Juarbe - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is open Monday - Friday 9am to 5pm.
- I am a proud graduate of William Paterson University.
- We currently have 18 team members at our agency.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none